About the Platform

CommunityOS^®, the Community Operating System by Visionlink, is designed to evolve—to always be future ready. The core architecture is itself modular: designed to support the replacement of technical frameworks and features as new options emerge.

At the ground level, even the SQL data tables can be re-configured on the fly, in real time to manage new classes of data. This means that we can deploy new features as needed, rather than force an existing feature to become something it is not with a lot of duct tape and bailing wire.

The next level up, the administrative suite allows every page, menu, form, field, search, result, data exchange and more to be configured by non-programmers—by our staff or yours, trained by us.

One more level up, and the user interface can be configured to match the look and feel of your organization so it blends in with your own brands and messaging.

In the sections below, learn more about our mobile first design, data integrations, reliability, security, analytics and our exclusive API Builder. It’s the only solution in the marketplace that lets organizations build their own API endpoints. And if you need a highly advanced data exchange, our engineers have built solutions that move millions of dollars and billions of data fields all the time.

Mobile Responsive

The entire platform is mobile responsive. This means that client intakes, case management forms and timelines, 2-1-1 searches, volunteer opportunities, donation requests and offers, shelter information, even protected patient data all works on compliant devices.

The best part? The forms you create on the fly are mobile ready too. Create your own smartphone assessment, for example, in minutes at no additional cost.

Multi-Lingual

A special module lets you translate and deploy different modules and forms in multiple languages simultaneously. Even the completion and warning messages translate as well. More than just different languages, you can also localize your fields and forms to align with local expressions and dialects.

Integrated Data

We offer dozens of integration options with third-party systems as well. Connect with telephony and texting, or confirm nonprofit agency status or conduct background checks for staff and volunteers. Search other systems, send case data back and forth as you create a network of systems working together. The best part—when we do integrations like this, then the Visionlink platform can become your system of record. Call data, from a telephony system for example, can be stored on our platform—so you have a single system from which to do reporting.

Reliability & Scalability

With solutions from our own co-location facilities and on Amazon Web Services, we guarantee uptime, provide service credits if we ever fail (we don't), and provide services at the 99.9%-99.99% level every month depending on your specific needs. We have been doing this every month for the past 15 years. You can count on us.

And if your needs increase? We have you covered from very small operations with a few staff to large scale operations with tens of thousands of users. Our pricing models let you scale up and down as your needs change. We scale with you.

And if there is a problem? We deploy professional staff around the clock to ensure continuity.

Security

Not sub-contracted and not outsourced, we support you with a team of dedicated professionals focused exclusively on security, data integrity, and our network systems. We use third-party auditors to check our work, and thousands of monitors to be sure every component is secure and stable.

From basic common sense to regulatory compliance, we get it done for you.

Data Driven Decision Making

We offer on-platform reporting, with our new ResultsOS solution, ad-hoc tools to create your own queries, auto-building export and import tools, and API connections to other reporting platforms as well. Nothing will ever be trapped in the system—it is built from the ground up to support reporting and analytics.

Data Driven Decision-Making

API Builder: Powerful Data Exchange.

Visionlink's API Builder tool—finally—puts a full-power Aplication Programming Interface (API) in reach of agencies of any size.

The same tools our customers know and love to build fields, forms and workflows are also used to build your own API endpoints. As many you want, with as much data as you want to share, complete with controls and filters, using the leading industry standards.

Previous protocols—such as emailing spreadsheets—meant that data were outdated as soon as they were received. This tool allows organizations to communicate on a systems-level, enabling joint decision making with data that are always up to date.

Here's How It Works

Start with a form;
Any form.

Formbuilder is the key to controlling the way information goes in and out of COS2, and it works the same for computers as it does for people.

The first step to building an API is to build a form, just like you would for intake, case management, and searching. Simply drag and drop the fields you need into place.

Share API Documentation

Every form you build automatically generates its own API documentation, instantly. With a click you can share API instructions with partners and other data sources.

This means that you can have as many APIs as you need, to share as much—or as little—data as you need, and can easily give different partners different access.

Create API Key

Security is never an afterthought at Visionlink, so all API access requires generating a user-specific unique key.

API Builder puts you in charge of these keys without a complex process; keys take only seconds to generate.

This key system means that each API can be managed just as powerfully as each user, allowing massively flexible permissions that can be updated without breaking and rebuilding the API.

curl \
"https://communityos.org/api/example_intake" \
-X PUT \
--data '{ 
"Client_Id": "text",
"Client_CreateStamp": "timestamp (ISO, mdy)", 
"Client_EditStamp": "timestamp (ISO, mdy)", 
"Client_AuditStamp": "timestamp (ISO, mdy)", 
"ClientSystem_FirstName": "text", 
"ClientSystem_LastName": "text", 
"ClientSystem_Email": "text", 
}' \
-H ' Authorization-Token: account_api_key'

Send Data

The API Builder produces templates in JSON, allowing you to use industry-standard REST methods to push data to the server.

This PUT call is an example of how a partner could share data with you on your Visionlink system.

curl \
"https://communityos.org/api/example_intake" \
-X GET \
-H ' Authorization-Token: account_api_key'

Get Data

To share data with a partner, or a reporting platform, simply give them this GET template provided in your API documentation.

By allowing partners and others to access your most up-to-date information, you eliminate problems such as emailing spreadsheets where the information is out of date, as soon as it arrives.

curl \
"https://communityos.org/api/example_intake" \
-X POST \
-H "Content-Type: application/json" \
--data'{ \
"Client_Id": "text",
"Client_CreateStamp": "timestamp (ISO, mdy)", 
"Client_EditStamp": "timestamp (ISO, mdy)", 
"Client_AuditStamp": "timestamp (ISO, mdy)", 
"ClientSystem_FirstName": "text", 
"ClientSystem_LastName": "text", 
"ClientSystem_Email": "text", 
}' \
-H ' Authorization-Token: account_api_key'

Modify Data

When even tighter integration with specific partners is required, it's possible to allow their system to modify data, whether the changes are coming from a government tool, a different vendor, or even a proprietary system as long as they implement the API layed out in your API documentation.

Advanced, secure, stable, and scalable to meet your needs now and in the future

About the Platform

Mobile Responsive

Multi-Lingual

Integrated Data

Reliability & Scalability

Security

Data Driven Decision Making

Data Driven Decision-Making

API Builder: Powerful Data Exchange.

Here's How It Works

Start with a form;
Any form.

Share API Documentation

Create API Key

Send Data

Get Data

Modify Data

Any questions we can answer?

Advanced, secure, stable, and scalable to meet your needs now and in the future

About the Platform

Mobile Responsive

Multi-Lingual

Integrated Data

Reliability & Scalability

Security

Data Driven Decision Making

Data Driven Decision-Making

API Builder: Powerful Data Exchange.

Here's How It Works

Start with a form;Any form.

Share API Documentation

Create API Key

Send Data

Get Data

Modify Data

Any questions we can answer?

Start with a form;
Any form.